Privacy Policy

Last Updated: January 2025

RGB Room Lighting ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thesoulsync.com and purchase our products.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

The personal information we collect may include:

1.2 Automatically Collected Information

When you access our website, we automatically collect certain information about your device and browsing behavior, including:

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and analyze website traffic. These technologies help us:

2. How We Use Your Information

We use the information we collect for various legitimate business purposes, including:

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

3.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our business, including:

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

5.1 Marketing Opt-Out

You can unsubscribe from our marketing emails by clicking the "unsubscribe" link at the bottom of any promotional email or by contacting us directly.

5.2 Cookie Management

You can manage cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is typically retained for 7 years for tax and accounting purposes.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

RGB Room Lighting
Flat 30x Stevens Crest
Jadeborough BT60 3QU
United Kingdom

Phone: +444454154738
Email: info@thesoulsync.com

Company Registration Number: 81797498

12. UK GDPR Compliance

As a UK-based business, we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to protecting your rights as a data subject and processing your personal information lawfully, fairly, and transparently.